Imani N. S. Munyaka (University of California, San Diego), Daniel A Delgado, Juan Gilbert, Jaime Ruiz, Patrick Traynor (University of Florida)

Telephone carriers and third-party developers have created technical solutions to detect and notify consumers of spam calls. The goal of this technology is to help users make decisions about incoming calls and reduce the negative effects of spam calls on finances and daily life. Although useful, this technology has varying accuracy due to technical limitations. In this study, we conduct design interviews, a call response diary study, and an MTurk survey (N=143) to explore the relationship between warning accuracy and callee decision-making for incoming calls. Our results suggest that previous call experience can lead to incomplete mental models of how Caller ID works. Additionally, we find that false alarms and missed detection do not impact call response but can influence user expectations of the call. Since adversaries can use mismatched expectations to their advantage, we recommend using warning design characteristics that align with user expectations under detection accuracy constraints.

View More Papers

Continuous Smartphone Authentication using Wristbands

Shrirang Mare (University of Washington); Reza Rawassizadeh (University of Rochester); Ronald Peterson, David Kotz (Dartmouth College)

Read More

From Hardware Fingerprint to Access Token: Enhancing the Authentication...

Yue Xiao (Wuhan University), Yi He (Tsinghua University), Xiaoli Zhang (Zhejiang University of Technology), Qian Wang (Wuhan University), Renjie Xie (Tsinghua University), Kun Sun (George Mason University), Ke Xu (Tsinghua University), Qi Li (Tsinghua University)

Read More

CAGE: Complementing Arm CCA with GPU Extensions

Chenxu Wang (Southern University of Science and Technology (SUSTech) and The Hong Kong Polytechnic University), Fengwei Zhang (Southern University of Science and Technology (SUSTech)), Yunjie Deng (Southern University of Science and Technology (SUSTech)), Kevin Leach (Vanderbilt University), Jiannong Cao (The Hong Kong Polytechnic University), Zhenyu Ning (Hunan University), Shoumeng Yan (Ant Group), Zhengyu He (Ant…

Read More

HistCAN: A real-time CAN IDS with enhanced historical traffic...

Shuguo Zhuo, Nuo Li, Kui Ren (The State Key Laboratory of Blockchain and Data Security, Zhejiang University)

Read More